SAN Monitor Procedures

• Generic Services
• Disk Services
• Switch Services
• Errata / Notes

Generic Services
PING	Description: Critical message. Host/Ctlr is not responding to ping request. It may be failed, down or non-operational. Action: Contact on-call person.

Disk Services
Failed_Drive	Description: Non-critical message. A drive in a RAID5 disk set has failed, it will automatically be replaced by a hot spare. Action: If necessary, silence any auditory alarms.
Disk_Ctlr_Failed	Description: Critical message. A disk controller has been failed, I/O may be restricted or unavailable. Action: Contact on-call person.
Disk_Ctlr_State_Change	Description: Critical message. A disk controller is no longer operating in optimal mode. Action: Contact on-call person.
Disk_Volume_Degraded	Description: Warning message. A lun or raid5 volume is in a failover state (no hot spares available). Action: If necessary, silence any auditory alarms.

Switch Services
Switch_Ctlr_Failed	Description: Warning message. An alternate or failover CP has failed or rebooted. High Availability code will keep I/O going. Action: Contact on-call person.
Switch_Kernel_Panic	Description: Critical message. Switch or controller has rebooted. May affect I/O. Action: Contact on-call person.
Switch_Port_Failed	Description: Critical message. Hardware problem on a specific port. I/O will be unavailable for the attached devices. Action: Contact on-call person.
Switch_Trunk_Failed	Description: Critical message. An inter switch link has failed. I/O bandwidth will be reduced or unavailable. Fabric may be segmented. Action: Contact on-call person.

Errata / Notes